Privacy Policy
Last Updated: July 20, 2025
1. Introduction
This Privacy Policy describes how Jot That ("Service," "we," "us," or "our") collects, uses, and discloses information from and about you when you use our note-taking web application and related services (collectively, the "Service"). We are committed to protecting your privacy and ensuring the security of your personal data. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect various types of information to provide and improve our Service to you, primarily focusing on data essential for functionality and a "Problem-Free Philosophy" (as outlined on our About Us page).
- Account Information: When you register for an account, we collect basic information such as your email address and a password. This is used solely for account authentication and communication related to your service.
- Note Content: The notes and content you create and store within the Service. We process this data to provide the core functionality of our application (e.g., saving, syncing, searching your notes). **Your note content is encrypted and we do not access, share, or analyze your personal notes for any purpose other than to provide the Service to you.**
- Usage Data: We may collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This data is collected in an aggregated and anonymized form where possible, to help us understand user behavior and improve the Service without identifying individuals.
- Device Information: We may collect information about the device you use to access our Service, including device type, operating system, and unique device identifiers. This helps ensure compatibility and optimize your experience.
3. How We Use Your Information
We use the collected data for various purposes, primarily to operate, maintain, and improve our Service:
- To provide and maintain the Service, including the storage and synchronization of your notes.
- To manage your account and provide you with customer support.
- To analyze and monitor the usage of the Service to improve its functionality and user experience.
- To detect, prevent, and address technical issues or security incidents.
- To communicate with you about your account, service updates, or important announcements (non-marketing related).
4. How We Share Your Information
We are committed to our "Problem-Free Philosophy" and will **never sell, rent, or trade your personal information or note content to third parties for marketing purposes.** We believe in transparent and ethical data practices.
However, we may share your information in the following limited circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., hosting providers, analytics services, payment processors). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Jot That, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
- Business Transfer: If Jot That is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
5. Data Security
The security of your data is paramount to us. We implement robust security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
- End-to-end encryption for your note content where technically feasible.
- Secure server infrastructure and data centers.
- Regular security audits and updates.
- Strict access controls for internal staff.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Regarding your note content, we will securely retain this data even if your subscription lapses, to allow for seamless re-subscription. However, upon your explicit request for account deletion, your data may be permanently removed in accordance with our data retention schedule.
7. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access your Personal Data.
- The right to rectification if your Personal Data is inaccurate or incomplete.
- The right to erasure of your Personal Data under certain conditions.
- The right to restrict processing of your Personal Data under certain conditions.
- The right to data portability to receive a copy of your Personal Data in a structured, machine-readable format.
- The right to object to processing of your Personal Data under certain conditions.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our Service is not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We will notify you via email and/or a prominent notice on our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By visiting this page on our website: Contact Us